France || Netherland || Spain
France || Netherland || Spain
Help & Legal
Everything you need to know about buying, policies, returns and wholesale terms
Buying Information
Mobile Depot Europe is committed to making the wholesale buying process straightforward, secure, and efficient. All clients must be registered B2B buyers with valid company credentials to access pricing and stock details. Orders can be placed online or through your dedicated account manager. We offer real-time stock visibility, flexible MOQ options and transparent communication to support smooth transactions for both domestic and international partners.
Once an order is confirmed, our team manages grading, packing, and dispatch within agreed timelines. Buyers will receive detailed invoices including IMEI records where applicable. Payment methods include bank transfer and secure B2B channels only. We encourage clients to review our grading criteria, Marginal VAT details, and shipping timelines prior to order placement. Our goal is to ensure every buyer experiences reliable supply and full clarity throughout the purchase cycle.
Verified B2B buyers only
Dedicated account support
Flexible MOQ requirements
Transparent grading system
Real-time stock updates
Legal Policies & Compliance
Stay informed with our core policies and business terms for secure, transparent wholesale trading.
How we operate?
Mobile Depot offers a clear return process tailored to wholesale standards. All return requests must be made within the timeframe stated on the invoice and must include the IMEI report for each unit. Returns are only accepted for devices that match the original grading and condition. Buyers are responsible for return shipping unless a fault was due to our error. Each return case is handled by a dedicated support specialist to ensure resolution speed.
For eligible stock, we provide limited warranty options on refurbished and used devices, a rare benefit in B2B mobile trading. Warranty terms vary by grade and are detailed in each quote or invoice. Devices showing misuse, software tampering, or third-party repairs are excluded from warranty. We advise all clients to test devices upon arrival and notify us immediately if any discrepancies are found. Our aim is long-term trust, not just one-time sales.
Return request via IMEI
Warranty on select grades
Dedicated support on claims
No returns on misuse
Timely dispute resolution
Get in Touch With Us
Choose the best way to connect with our team for fast, expert assistance.
Frequently Asked Questions
Clear answers to common queries about buying, shipping, grading and working with Mobile Depot.
Who can buy from Mobile Depot?
We only sell to verified B2B clients such as retailers, exporters, resellers and distributors with valid company registration.
Do you offer Marginal VAT stock?
Yes, we supply Marginal VAT-eligible stock. Each product listing or quote clearly states its VAT status.
How do I place an order?
Orders can be placed through your account manager or directly via our online stock portal.
What are your grading standards?
Devices are graded by physical and functional condition: New, Refurbished, 14-Day Return and Grade A–C Used.
Do you provide real-time stock updates?
Yes, our online platform displays live stock availability. You can also subscribe to daily stock lists.
Is there a minimum order quantity?
MOQ varies by product and deal, but we are flexible depending on your business needs and location.
How are returns handled?
Returns are accepted for eligible cases within the stated timeframe and must match original grading and IMEI.
Do your devices come unlocked?
Yes, all stock is SIM-free and fully unlocked, ready for use on any GSM-compatible network.
Can I request a mixed stock lot?
Absolutely. We offer custom lots based on your model preferences, grading mix and budget.
Do you offer any warranties?
Yes, we offer limited warranty on eligible refurbished and used stock. Terms depend on the device grade.
How long does shipping take?
Dispatch is typically within 24–48 hours after payment confirmation. Delivery times vary by destination.
Can I visit your warehouse?
Yes, visits are welcome by appointment. We’re based in Netherland and France and happy to host verified clients.
Mobile Depot is one of Europe’s leading mobile and gadget wholesalers, supplying bulk mobile phones, tablets, smartwatches and accessories.
With 25+ years of experience, competitive pricing and Marginal VAT invoicing, we are the trusted choice for resellers, retailers and distributors across Europe and beyond.
Services
Taqat BV trading as Mobile Depot Europe Online under Company Reg No. 93959397 holding VAT No. NL866586982B01.
Registered Address: Rivium Westlaan 2, 2909 LD Capelle aan den IJssel, Rotterdam, Netherlands
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