Cookie Policy

Introduction

This Cookie Policy explains how Mobile Depot (“we,” “our,” or “us”) uses cookies and similar technologies on our website (www.mobiledepot.eu) and digital platforms. We are committed to protecting your data privacy and ensuring transparency in how information is collected and used.

As a trusted mobile phone and tablet wholesale distributor based in Netherland, Spain, Germany and France, we interact with a wide range of B2B clients including retailers, exporters, e-commerce sellers and corporate buyers. The use of cookies helps us optimize performance, enhance your experience and deliver personalized services relevant to your business needs.

By continuing to browse our website or using our online tools, you agree to the use of cookies as outlined in this policy. If you do not consent, you may adjust your browser settings to limit or block cookies, although some features of the site may not function properly.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They allow the site to recognize your device, remember preferences, enhance navigation and improve service delivery. Cookies do not harm your device or access files without permission.

Cookies are commonly used on modern websites to improve functionality, security, analytics and marketing efforts.

Why We Use Cookies

Mobile Depot uses cookies for the following purposes:

• Website Functionality: To enable key site features such as login, shopping cart, stock list viewing and quote requests.
• Performance Monitoring: To track website usage metrics, such as page visits, loading times and bounce rates.
• User Experience: To remember user settings, preferences and display options.
• Marketing and Advertising: To deliver tailored offers on refurbished smartphones, bulk mobile devices, or B2B promotions based on user behavior.
• Security: To detect suspicious activities and prevent fraudulent access or misuse.

Cookies allow us to understand how users interact with our website, helping us optimize for better usability and more relevant content.

Types of Cookies We Use

We categorize our cookies into the following groups:

A. Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, you would not be able to browse certain pages, request a quote, or complete an order.

Examples include:

• Session management cookies
• Authentication tokens
• Load balancer session cookies

B. Performance and Analytics Cookies

These cookies collect data on how visitors interact with our website. They help us measure performance and identify areas for improvement. All information collected is aggregated and anonymous.

We use analytics tools like:

• Google Analytics
• Microsoft Clarity
• Meta Pixel (for business users browsing from LinkedIn or Facebook referrals)

Data collected may include:

• Page visit duration
• Navigation flow
• Click-through rates
• Bounce rates
• Device and browser types

C. Functionality Cookies

Functionality cookies remember your preferences and enhance your browsing experience. They allow us to retain selections such as preferred language, display format, or saved quote drafts.

Without these cookies, some user-centric features may be unavailable or require manual re-entry.

D. Targeting and Advertising Cookies

These cookies track your browsing habits to provide relevant advertising and promotions. They may be set by us or third-party advertising partners.

We may use these cookies to:

• Display ads for bulk refurbished phones or used smartphones for sale
• Retarget users who abandoned their quote request
• Limit ad frequency
• Measure ad campaign success

Common platforms we integrate with include:

• Google Ads
• Facebook Business Tools
• LinkedIn Insight Tag
• Mailchimp or similar newsletter services

Duration of Cookies (Session vs. Persistent)

Cookies can either be:

• Session Cookies: Temporary files that expire once you close your browser. Used mainly for site navigation and security.
• Persistent Cookies: Stored for a longer period (days, weeks, or months) to remember preferences or recognize returning users.

We define the lifespan of our cookies based on their function. For example, quote tool settings may be stored for up to 30 days, while consent cookies may last 12 months.

First-Party vs. Third-Party Cookies

Cookies on our site are either:

• First-Party Cookies: Set by Mobile Depot directly for internal purposes such as session handling, analytics, or interface customization.
• Third-Party Cookies: Placed by services we use (e.g., Google, Facebook, WhatsApp widget, logistics APIs). These cookies are subject to their own privacy policies.

While we ensure that trusted partners follow strict data protection practices, we encourage users to review their individual cookie and privacy policies.

Managing and Disabling Cookies

You have full control over your cookie settings and can manage preferences at any time through:

Browser Settings

Most browsers allow you to:

• Accept or block all cookies
• View existing cookies
• Set exceptions for specific websites
• Enable “Do Not Track” options

Instructions by browser:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy
• Edge: Settings > Cookies and site permissions

Please note: Disabling some cookies may affect functionality, such as the ability to request quotes or stay logged in.

Third-Party Opt-Out Tools

To opt out of tracking from major advertising platforms:

• Google: https://adssettings.google.com
• Facebook: https://www.facebook.com/adpreferences/
• LinkedIn: https://www.linkedin.com/settings/
• Opt-Out Tools: https://optout.networkadvertising.org/

Consent to Use Cookies

In compliance with the GDPR and the ePrivacy Directive (Cookie Law), we request user consent before placing non-essential cookies on your device.

When you first visit our website, a cookie consent banner is displayed. You can choose to:

• Accept all cookies
• Reject non-essential cookies
• Customize cookie settings

Your preferences are recorded and stored for future visits.

If you change your mind, you can revisit your cookie settings at any time via a link in our site footer or privacy tools menu.

Cookie List and Description

Here is a non-exhaustive list of cookies used on our website, subject to periodic updates:

Note:Third-party cookies may vary depending on your interaction with external links, platforms, or promotional offers.

Data Collected via Cookies

Cookies may collect the following types of data:

• IP address and geolocation
• Time and date of visit
• Device type and operating system
• Pages viewed and time spent
• Referrer URL
• Click paths and scroll depth
• Form inputs (non-sensitive, anonymized)

We do not use cookies to collect personally identifiable financial data or passwords.

All data collected through cookies is processed according to our Privacy Policy and is never sold or disclosed to unauthorized third parties.

Cookies in Email Communication

Some of our email campaigns (e.g., stock updates, bulk buy promotions, or price drops) may contain tracking pixels or click cookies that inform us whether emails were opened and links clicked.

This information helps us refine communication and only send relevant updates. You may unsubscribe at any time by using the link in any email footer or by contacting us directly.

International Users

As we serve clients throughout Europe, Africa, Asia and the Americas, users from different jurisdictions may be subject to specific cookie and tracking regulations. Our policy complies with EU requirements and is designed to offer transparency and user control globally.

Updates to This Policy

This Cookie Policy may be revised to reflect legal updates, new technologies, or changes in third-party tools. All changes will be posted on this page with an updated effective date.

We recommend that users review this page periodically to stay informed about how cookies are used on our site.

• Last Updated: July 9, 2025

Contact Us

If you have any questions about this Cookie Policy or how cookies are used on our site, please contact:

• Email: [email protected]
• Phone: +34 677 77 06 76
• Postal Address: Rivium Westlaan 2, 2909 LD Capelle aan den IJssel, Rotterdam, Netherlands