Madrid, Spain
+92 123 45667899
Madrid, Spain
How We Grade
Learn how we assess, test and grade every device to ensure transparency and consistency across all stock.
Our Grading Philosophy
At Mobile Depot, we believe that accurate and consistent grading is the foundation of a trustworthy wholesale relationship. With over 25 years of industry experience, we've developed a grading system that removes the guesswork from bulk buying. Each device we sell is carefully evaluated based on both cosmetic and functional criteria, allowing our clients to purchase with complete confidence. Whether you’re sourcing new, used, refurbished or 14-day return stock, our process ensures you know exactly what to expect no hidden surprises, no vague descriptions.
We understand that every reseller, retailer, or distributor relies on clear product standards to manage customer expectations and preserve margins. That’s why we follow strict grading protocols, supported by in house device testing and real-time stock labelling.
Every unit is sorted, categorized, and transparently described giving your business the edge it needs to stay competitive in a fast-moving market. Our goal isn’t just to sell devices, it’s to help you scale with confidence and zero uncertainty.
Our Grading Edge
We go beyond standard checks to ensure accuracy, consistency and resale ready stock for every wholesale buyer.
Grading Builds Trust
In wholesale, trust is everything and that trust starts with transparent grading. When buyers receive exactly what they expected, it reduces disputes, builds confidence, and strengthens long-term partnerships. Our consistent grading process eliminates ambiguity and ensures your customers are satisfied with every purchase.
We know our clients rely on accuracy to manage returns, reviews and repeat sales. That’s why our detailed testing and clear condition labels help streamline your operations. When grading is done right, you can scale faster, serve better and build a business that lasts.
Clear, detailed grade definitions across all device types.
Consistent quality control with daily stock checks.
Dedicated support for grading questions or claims.
Understand Our Grading System
Our detailed grading system helps wholesale buyers make informed decisions. Each grade reflects both cosmetic condition and functional performance with complete transparency.
Grade A
Devices in excellent condition with minimal wear. Fully functional, thoroughly tested, and ideal for retail or premium resale markets.
14 Days
Devices returned within 14 days of purchase. Near-new, lightly handled, often in original box with full functionality.
Grade B
Moderate signs of use like light scratches or small marks. 100% functional, great balance of price and appearance.
Asis
Devices sold untested or with known faults. Intended for resell, repair, parts or recycling no guarantees on condition or performance.
Grade C
Heavy wear, visible scuffs, or dents, but fully working. Perfect for discount resale, exports, or refurbishment projects.
Refurbished
Professionally restored with replaced parts if needed. Cleaned, tested and reconditioned to meet performance and cosmetic standards.
Brand New
Factory sealed units in original packaging. Never used, untouched accessories, and full retail condition ideal for high end wholesale buyers.
Used
Pre-owned devices with functional hardware. May show cosmetic signs of use, cleaned, tested and graded for wholesale resale.
Labeling and Packaging
Every device we grade is clearly labelled with its condition, grade, and specifications before it leaves our warehouse. Our labelling system ensures full transparency and makes it easy for your team to sort, process, or resell stock upon arrival. Whether you're buying 20 units or 20,000, you’ll receive devices that are organized and ready for distribution.
We take packaging seriously to protect your investment. All devices are securely packed in bulk-safe materials, with optional retail ready packaging available upon request. Our goal is to reduce handling time, prevent damage in transit, and streamline your workflow from warehouse to storefront. Each box is clearly marked for efficient inventory management.
Clear Labelling
Grade, model and condition details included on every unit.
Secure Packaging
Bulk safe, protective materials for damage free delivery.
Frequently Asked Questions
Find quick answers to common questions about how we test, grade and label our wholesale stock.
How do you define Grade A mobile phone condition?
Grade A phones are in excellent condition with minimal signs of wear. They're fully tested, 100% functional and resale ready.
What is the difference between refurbished and used devices?
Refurbished devices are restored with repairs or replacements. Used devices are fully working but not cosmetically restored.
Are batteries tested and included in all graded stock?
Yes, all devices are tested for battery health and include functional batteries unless otherwise noted in the listing.
What does 14-day return stock mean in your grading?
These are returned within 14 days of purchase. Devices are near-new, tested and often include original packaging.
Do you provide photos or videos of graded stock?
Yes, select listings include images and videos. All orders are labelled by grade before shipping.
How do you determine if a device is Grade C?
Grade C units show heavy wear but are fully working. Ideal for low cost or high volume resale markets.
What does 'As-Is' mean on your stock listings?
'As-Is' devices are sold untested or with known faults. No warranty is offered, intended for repair or parts.
Is grading consistent across all device types and brands?
Yes, we apply the same grading criteria to phones, tablets, smartwatches and laptops to ensure uniformity.
How often is graded stock updated on your website?
We update stock lists daily. Inventory availability and grades may change frequently based on demand and testing.
Can I request specific grades in my bulk order?
Absolutely. You can request specific grades or a mix depending on your budget and sales strategy.
What happens if I receive an incorrectly graded device?
Contact your account manager immediately. We review grading claims seriously and aim to resolve issues quickly.
Do you offer warranty on refurbished or used stock?
Yes, we provide limited warranty options on selected refurbished and used stock. Terms vary by device type.
Mobile Depot is one of Europe’s leading mobile and gadget wholesalers, supplying bulk mobile phones, tablets, smartwatches and accessories.
With 25+ years of experience, competitive pricing and Marginal VAT invoicing, we are the trusted choice for resellers, retailers and distributors across Europe and beyond.
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